Row by row. Where a number appears, it is a Sept 2026 list price or a published industry figure — sources at the bottom.
HubSpot Sales Hub
Salesforce Sales Cloud
Green Trees
What it is
The category
A CRM — software you operate
A CRM — software you operate (and administer)
Not a CRM you operate. A system of record your AI works for you
The interface
An app: pipelines, screens, settings, 100+ menu items
An app: Lightning, list views, page layouts, setup trees
None. Your AI — Claude, ChatGPT, Cursor — is the interface
Where AI sits
An add-on (Breeze) that lives inside the app, billed in credits
An add-on tier (Agentforce, $550/user) or per-conversation fees
The backbone. AI is not a feature of the product; it is how the product is used
Mobile
Their app, feature-reduced
Their app, feature-reduced
Whatever your AI runs on — the phone app you already use
Getting started
Time to first value
Days to weeks: onboarding program, pipeline setup, imports
Weeks to months: implementation project, then training
Minutes: paste one URL, type a six-digit code, start asking
Mandatory onboarding fee
$1,500 (Professional) or $3,500 (Enterprise), non-refundable
None — because you pay an implementation partner instead
None
Implementation
DIY or agency
$5,000–$15,000 basic; $25,000–$75,000 mid-market; $75,000–$300,000+ enterprise
There is nothing to implement
Training the team
Courses, certifications, admin-led sessions
Formal training budgets ($2,000–$10,000 is typical)
If they can ask a question, they are trained
Data migration in
CSV imports and mapping screens
$5,000–$25,000 quoted as its own project
A fifteen-minute conversation: connect read-only, approve the mapping in chat, records walk over deduped and receipted
Seats & pricing
Pricing model
Per seat, per month
Per user, per month, per edition
No seats. Priced on records and volume — nobody logs in, so nobody is a seat
List price
Sales Hub Pro $100/seat/mo; Enterprise $150 (annual)
Enterprise $175/user/mo; Unlimited $350; Agentforce 1 $550
Free until you have real volume; per-record after
Ten reps, year one
~$13,500 (Pro + onboarding), before add-ons and credits
$21,000 licenses alone; $46,000–$96,000 with a typical implementation
Per record — and the tenth rep costs the same as the first: nothing
Contract
Annual for the real prices
Annual minimum; the discounts start at 2–3 year commitments
No annual lock required
What growth costs
Every hire is a new seat
Every hire is a new license, on the edition you committed to
Hire freely — records are the meter, not people
Outreach & sequences
Are sequences included?
No on Starter. Gated to Professional ($100/seat)
No on Enterprise. Sales Engagement is a ~$75/user/mo add-on (included at Unlimited, $350)
Included. Built in a sentence, in chat
Building a cadence
A sequence editor with steps, delays, and settings screens
Cadence builder + admin setup
“Build a 3-step intro for the Atlanta list. Keep it short, no Fridays.”
Enrollment
Manual enrollment capped (50 contacts at a time)
List views and cadence targets
By name, email, or segment — up to 200 per ask, ineligible contacts skipped with reasons
Send identity
Connected inbox
Connected inbox
Your own Gmail or Outlook — threaded, inside your quiet hours and caps
When someone replies
Sequence unenrollment rules
Cadence exit rules
The run pauses in the same transaction that records the reply — there is no window where both are true
Who approves a send
Sends go out per your automation settings
Sends go out per cadence configuration
You do. Every send waits for a one-click human approval; the AI cannot approve its own work, by construction
AI, actually
What the AI can do
Breeze Copilot + agents inside their screens
Einstein/Agentforce inside their screens
Everything the product does — the tool registry IS the manifest your AI holds
AI pricing
Credits: $10 per 1,000. Prospecting agent ~$1 per recommended lead; support resolutions ~$0.50 each
Historically ~$2 per conversation, now usage-based Flex Credits — or the $550/user tier
Not metered as an add-on. Reads and writes come with the workspace, budgeted by plan
Bring your own AI
No — their AI, their app
No — their AI, their app
Yes — that is the whole point. Your seat, your model, your memory, your other tools
Standing instructions
Settings scattered per feature
Admin-configured automation
“Never email a prospect on Fridays.” Said once, honored by every seat, stored in the workspace
Activity & the record
Email logging
Inbox connection + extension
Einstein Activity Capture (with its own retention quirks)
One mailbox connect: in/out mail with known contacts lands on records; the same grant syncs meetings (Google)
The call you just had
Open the app, find the record, log it
Open the app, find the record, log it
Say it: “just got off the phone with Dana — she wants pricing.” Filed, labeled as reported by you
The $214 lunch
A custom field, if your admin made one
A custom object, if your admin made one
“Log the lunch — six people, $214, on the Acme record.” Done
Custom fields
Settings → Properties → Create
Object Manager → Fields & Relationships (admin)
“Add a contract-end-date field to companies.” It exists
Audit trail
Activity history
Field history tracking (limited fields, admin-enabled)
Every write leaves a receipt: what changed, why, asked by whom — permanent, and undoable where undo is honest
Reporting
Getting an answer
Build a report, or find the one someone built
Report builder + dashboards (and a request to your admin)
Ask. “Forecast Q4 by territory and flag what slipped a stage this week” is computed live
The Monday dashboard
A dashboard someone maintains
A dashboard someone maintains
Your board: rendered on demand, refreshed by asking, reshaped however you want — with Approve buttons on it
The morning brief
Email digests you configure
Reports subscriptions
A scheduled task in your AI: one call, a few tight lines, the approve links included
Administration
Dedicated admin
Common at scale
Effectively required — the average Salesforce admin salary is ~$92,000/year
There is no admin because there is nothing to administer
Platform expertise on staff
HubSpot admin / RevOps hire — $80,000–$110,000/yr once you outgrow self‑serve
Salesforce admin — ~$92,000/yr median, ranging to $125,000+ senior, plus consultants for changes
$0 — the AI your team already pays for is the operator
Ongoing optimization
Agency retainers common
$10,000–$50,000/year is a typical ongoing spend
The server improves behind the same URL; your AI just gets better at using it
Release cycles
Rolling product updates to learn
Three releases a year, each with admin review
Nothing for you to review — no screens changed, because there are no screens
Leaving
Migrating in
From spreadsheets and other CRMs
A paid project
HubSpot and Salesforce, read-only, by conversation — deduped, resumable, receipted
Your data, out
Exports available
Exports available (weekly on some editions)
It is your book. Ask for it and it leaves with you